Contact Us

Mailing Address

Georgia Power Federal Credit Union
5901A Peachtree Dunwoody Road, Ste 275
Atlanta, GA 30328

Same address for FedEx, UPS, or Other Overnight Delivery

Member Services

Phone: 1-800-360-6362 or 770-396-9005
Fax: 1-877-205-8923 or 770-396-0777

Holiday Schedule / Branches Closed

January 20, 2014: Martin Luther King Jr. Day
April 18, 2014: Good Friday
May 26, 2014: Memorial Day
July 4, 2014: Independence Day
September 1, 2014: Labor Day
November 27-28, 2014: Thanksgiving Holiday
December 24-25, 2014: Christmas Holiday

 

Access Your Accounts by Phone

Audio Response: 1-800-321-4180

Keep us Informed

Have you made some changes that we need to know about? Whether you’ve moved, changed a phone number, name or would like to change a beneficiary, just let us know.

All changes can be made using our Membership Form. Please be sure that all account owners sign the form.

Would you like to upgrade your membership (for free)? Sign-up for CU Power Membership.

Once you have completed a new form, print it, sign it and return it to us. We currently accept completed and signed forms by secure e-mail (must be sent from within Home Banking), In Person or by US Mail.

We will contact you once we have received your information (please allow 2 business days to process your request.)

Send Us Secure Email

We have two e-mail options available for you to communicate with the credit union.

SECURE E-MAIL* - Login to your Online Banking account and click Contact Us then click Send Us a Secure E-Mail. Any information sent from inside Online Banking is secure and confidential. You will be notified when you have a response waiting and you will need to login to your Online Banking account to retrieve it.

GENERAL E-MAIL - If you have a general question or concern, feel free to contact a Financial Services Associate at: memberservices@gpfcu.org

*Please note, for account-specific questions, use the secure e-mail inside of your Online Banking account

After Hours and Emergency Contacts

VISA® Credit Card
Report a Lost or Stolen Credit Card (24 Hour Customer Service)
1-866-820-3802 - Inside the United States
727-571-2200 - Outside the United States

VISA® Check Card
Report Lost or Stolen Check Card - 1-888-918-7846

Cancel or Stop Payment on a Bill Payment Order
Bill Payment Customer Service - 1-800-360-6362